F&Q
- DO I NEED TO HAVE AN ACCOUNT TO ORDER?
No, you can also place an order as a guest. But, there are some perks if you have an account withuS:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions - WHAT PAYMENT METHODS DO YOU ACCEPT?We accept COD payment for some regions
- HOW SECURE IS MY ONLINE ORDER?When purchasing online using your credit card, all of your information is entered into a SSL secureweb page. Your information is then SSL-encrypted and sent directly to our credit card provider'snetwork, where your card and transaction is authorized and approved. Your credit card information isnot stored on our servers.
- ARE THERE ANY EXCHANGE RATES?All of our transactions are based in US Dollars. If your credit card is based in another currency, yourorder total will be calculated in accordance with the daily exchange rate of the date your card issuerprocesses the transaction.
- HOW DO I SET MY SHIPPING ADDRESS?Since our website and service are based on English, all the information that you typed in is requiredto be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you maychange the letter "?" to "c".
- CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?Please be advised that your shipping address cannot be revised after the order has been processedor shipped. Kindly update your shipping address to your residential address instead of yourvacational address as we do not know how long the destination's customs department will have thepackage on hold.